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18-02 — Leading Practices in Modifying Agency Organization And Management To Accommodate Changing Transportation System Technologies

From the perspective of state departments of transportation (DOTs) and other public sector organizations responsible for development and management of surface transportation systems, transportation systems technologies refers broadly to operating procedures, procurement methods, and information management, as well as a wide range of hardware, materials, and software. Many of these technologies have been evolving rapidly and some are motivating change in DOT organization and management practices. Some agencies have found, for example, that effective implementation of Transportation Systems Management and Operations (TSMO) strategies requires significantly enhanced communication and coordination among operations, maintenance, and engineering staff. Others are finding that increased availability and reliability of information about roadway and traffic conditions offer opportunities for improving safety and travel times but require changes in their traffic incident management and road-weather management practices. Many observers expect that introduction of connected and automated vehicles (CAV) will continue to motivate organizational and management change.

The scan will investigate how DOTs are changing their organizations, institutional arrangements, and
management practices to improve transportation system performance through adoption of new technologies. A diverse scan team—drawn from maintenance, operations, and traffic engineering—
will be tasked to review the experience of DOTs or other agencies that have been notably successful
in their adoption of new technologies for integrated corridor management, traffic incident management, and road-weather management, to explore the institutional and management changes credited for the success and to extract lessons that can inform other agencies’ development.


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Scan Results and Report

Ready Results Brief

Implementation and Impact

Scan chair, Michael Lewis, provided perspectives on the scan outcomes on the final day of the scan:


Scan Members

  • Michael Lewis, Colorado DOT, AASHTO Chair
  • Scott Marler, Iowa DOT
  • John Hibbard, Georgia DOT
  • Galen McGill, Oregon DOT
  • John Nisbet, Washington State DOT
  • Gene Donaldson, Delaware DOT
  • Rob Wight, Utah DOT
  • Richard Roman, Pennsylvania DOT
  • Glenn Blackwelder, Utah DOT
  • William Lambert, New Hampshire DOT
  • Anita Bush, Nevada DOT
  • Steve Lund, Minnesota DOT
  • Pamela Hutton, Subject Matter Expert

Workshop Participants

Left to right: Marlon Spinks (AASHTO), Ron Vessey (Wash State DOT), John Hibbard (Georgia DOT), Michael Lewis (AASHTO Chair), Bill Lambert (New Hampshire DOT), Galen McGill (Oregon DOT), Anita Bush (Nevada DOT), Richard Roman (Pennsylvania DOT), Glenn Blackwelder (Utah DOT), Rob Wight (Utah DOT), Scott Marler (Iowa DOT), Gene Donaldson (Delaware DOT), Pamela Hutton (SME), Steve Lund (Minnesota DOT), Tom Harman (FHWA).